CommuniGate Pro WebMail Guide |
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Check that the Domain Name (domain1.dom in this example) correctly specifies the Domain your Account belongs to. If you cannot open the Login page of the proper Domain, you still can log in, but then you would need to enter your full Account name (in the accountName@domainName form).
Your Account WebUser Preferences (Settings) may enable some security mechanisms, such as the Fixed IP Address
mechanism and/or the Cookies mechanism.
When you connect using a network with multi-home proxies (such as the AOL
network), your requests come to the CommuniGate Pro server from different network addresses, even when you continue
to use the same browser on the same network. If you have to connect to the Server from such a network, you may want
to disable the Network Address feature for this session, otherwise you will get disconnected very quickly.
Some browsers do not support "cookies". If you have to connect to the Server from such a browser, you may want
to disable the Cookie check for this session.
If you always connect from a proxied network or always use a browser that does not support cookies, you may want
to disable this security options in your Account WebUser settings, so you won't have to disable them manually every
time you try to log in.
The passwords entered in both passwords fields should match.
You may want to enter the Forgotten Password Retrieval Email - the system will send your password there if you forget it. Please note that:
The Settings pages contain options that customize Accesses to Mailboxes, Mailbox Browsing, Message Browsing, and Message Composing. Besides, it contains some generic settings:
The WebUser Interface Settings page contains a link to the Account Mailbox Subscription and Mailbox Aliases page.
To update your password, enter your current password, then enter your new password twice, and click the
Modify button.
Note: The New Password fields may be absent. This means that the Administrator did not allow you
to modify your Account password.
You can specify the Password Recovery E-mail address. It should be an address of some other account, most likely - on some other system. If you ever forget your CommuniGate Pro Account password, you will be able to ask the Server to send your password to that E-mail address. To set the Password Recovery E-mail address, enter your current password and the Password Recovery E-mail address into their fields and click the Modify button.
The System Administrator defines the set of Account Settings used as user's Public Info. If the Public Info Editor page contains no fields, the System Administrator has not speicifed any Public Info settings.
You can update the Public Info Account Settings by modifying the data in the value fields. Please note that the CommuniGate Pro Server can 'rename' Account Settings when storing them in the Directory. The City setting may be stored as the standard l directory attribute, while the Work Phone setting can be stored as the telephoneNumber attribute in your Directory record. The Server Administrator specifies the Account Settings <-> Directory Attribute renaming rules.
You can turn the Auto-Reply option on and you can modify the Auto-Reply message text even if the Can Modify Account Rules option is not enabled for your account.
See the Automated Mail Processing Rules section to learn how to specify the Rules.
If the Can Modify RPOP Accounts account option is not enabled, then you can view the list of RPOP Accounts, but you cannot modify them.
See the RPOP Module section to learn how to specify the Remote POP Accounts to poll.
The Secure Mail functionality is available only if your Account and Domain have the SMIME Service enabled.
See the WebUser Interface SMIME section to learn how to use Secure Mail functions.